
Overseas travelers, take note. A man surnamed Su and his family almost ran into a problem at the airport. Mr. Su shared on social media that he checked in for him and his family at a self-service kiosk, and received four luggage tags, one for every member of the family. However, his family only had three items to check in, so the fourth tag was left unused. Instead of having it nullified, he simply tucked it away into his pocket. Good thing he did not throw it away, or his flight could have gotten delayed at the airport. He shared his experience to remind other travelers to make sure that the number of tags received must be consistent with the number of check-in bags.
Although the long weekend only officially begins on Friday, Taoyuan International Airport already began to see a surge in travelers on Wednesday morning. To save time, many would check in via self-service kiosks like this one.
Meng Chia-mei
FTV reporter
With long lines at the check-in counter, many people would opt for using a self-service kiosk like this one instead, to check in and obtain bag tags. But do take note that the number of bag tags you print out must be consistent with the number of checked luggage units you have, otherwise you may run into problems.
Su Chia-hung
Printed extra bag tag
I didn’t think too much about it. After I checked in our luggage, we came to the waiting area. I later found out that they made two announcements calling my name.
The traveler didn’t pay too much attention about the unused bag tag. He checked in at the self-service kiosk for the whole family of four, and got four tags. But the family only had three pieces of luggage, so he didn’t use the fourth, and without a second thought, it went into his pocket. After he passed security checks, airport staff made multiple announcements calling his name. It was then when he discovered that he should’ve returned the unused tag to get it nullified.
Chen Chien-chin
GM at travel agency
So, you didn’t use it, removed it and binned it. Let me tell you that it’ll become really, really troublesome. When the tags get printed, the baggage gets registered on the computer program, and you need to check in the baggage. But what if it didn’t get onto the plane? Where would it be? It’s like being present in person but the baggage didn’t follow. Then they’ll have to retrieve the luggage.
Now you know just how important the bag tag is. Travelers must make sure that the number of luggage units is exactly the same as registered, and that the tag is well-pasted. Travelers must also not remove the tag after it’s pasted on, even if you’d like to reposition it. If unsure, seek assistance from airport staff, so your journey goes smoothly as planned.
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清明連假出國,人潮擠爆機場,除了提早三小時就先到報告櫃台,不少民眾也會善用自助報到機。但日前卻有一名旅客,多印了一張行李條,想說沒關係,直接收口帶,下場竟是被地勤多次廣播,好險旅客沒把多出來的行李條亂丟,否則全機的行李,恐怕都會大亂。
還有一天才放假,但桃園機場已提早湧現清明連假人潮,旅客除了提早到機場,也能善用這機器。
[[民視新聞記者 孟嘉美]]
“報到櫃台大排長龍時,其實不少人會選擇像這樣的一個自助機台,來進行報到並掛完行李,但是要特別留意的是,要是您印出來的行李條,跟您託運的行李數不一致,可能就會有問題。”
[[當事旅客 蘇家宏]]
“我想應該沒關係吧,託運完了就進來候機室等,結果聽說我的名字被廣播兩次。”
別想說沒關係,關係可大了!旅客當時和三名家人一同到自助報到機報到,印了四張行李條後卻發現,只有三個行李要託運,旅客就把多出來的一張隨手收進口袋。沒想到通關後,卻遭地勤多次廣播,這才發現,沒使用的那張行李條,必須交出來退刷。
[[旅行社總經理 陳建欽]]
“我沒有貼到,我把它撕掉了,我丟垃圾桶,我跟你講,那很麻煩很麻煩,他印了行李(條),表示說電腦上面已經記錄這個東西,要託運到那邊去,但問題這個東西沒有上飛機,到底到哪邊去,(就像)我行李到人沒到,這個行李也要拉下來。”
自助報到掛行李,要注意的問題還不少,除了數量對不起來,不小心貼錯,或貼歪撕下再重貼,可能都有問題。保險起見,不確定就趕快問一旁地勤,否則被廣播事小、讓飛機延遲起飛,影響可就大了。
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