
A Taipei resident traveling in Taichung was left disappointed after buying a NT$160 seafood porridge at ASEAN Square. They expected plenty of seafood, but found only two small shrimp and a few pieces of squid. Feeling the portion was insufficient, he called the police and posted online to warn people. The store said maybe the chef put in less seafood that day and refunded the disgruntled customer.
A customer sifts through a NT$160 bowl of seafood porridge, disappointed to find only a few pieces of squid. Feeling ripped off, he returned the meal and called the police.
-It’s really too ridiculous!
-You can record it first.
-Yeah, I’ve already recorded it.
The police helped to settle the dispute, making sure the customer got his money back.
-160
- Did you refund him?
- Okay, we can do that.
- Do it while we’re here.
- NT$160.
Still fuming, even after he got his money back, the customer posted online to warn others, saying he bought a seafood porridge while traveling in Taichung and asking whether he was scammed. How is it NT$160 with just two little shrimp and a few pieces of squid? He asked the store, which said the seafood porridge has always been like that.
Voice of Mr. Tseng
Customer
The seafood had clearly been chopped up and frozen. I think it was absolutely awful. I showed the police after they came, and even they started laughing.
The store in question was at ASEAN Square close to Taichung Station. Is NT$160 too much for a porridge with so little in it? Let’s see what the locals think.
I think it’s a ripoff. Considering Taichung prices, it should be NT$70.
It’s expensive for this area.
The menu lists the seafood porridge for NT$150 rather than NT$160, but the store said the menu hadn’t been updated. But why is there so little seafood?
- How many shrimp do you put in?
- About five, but maybe the chef put in less that day. We refunded him, but he still called the police.
Mr. Tseng
Customer
She didn’t want to give me back my money at first, but once she knew I called the police, she said they would give me a refund.
The picture of the porridge on the wall shows four big shrimp and plenty of seafood. Compared with what was served, it’s no wonder the customer was angry.
Voice of Chen Yen-hung
Consumer protection official
The photo on the wall is an advertisement. As the business manager, you must ensure that there is no discrepancy between the advertisement and the actual product.
False advertising may violate the Fair Trade Act. In a situation like this, people can gather evidence and file a complaint online, with help from consumer protection authorities.
I bought a seafood porridge while traveling in Taichung. Was I scammed?? How is it NT$160 with just two little shrimp and a few pieces of squid?? I asked the store, and they said the seafood porridge has always been like that.
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#seafood #porridge #restaurant #Taichung #expensive #scam #ripoff #falseadvertising
有台北民眾到台中旅遊,在東協廣場買了售價160元的海鮮粥,以為至少有隻完整的大蝦和魚片,殊不知碗裡只有兩隻小蝦仁,還有幾塊碎魷魚,讓他直呼是不是有點太誇張?報警處理,事後也上網發文公布店家,讓大家避雷。店家出面回應,說是當天可能廚房員工放比較少料,已經退錢給消費者。
買了海鮮粥打開碗蓋,用筷子撈啊,料少湯多,消費者越撈越生氣,這碗粥花了他160元,卻是這種品質,讓他氣到直接原物奉還給店家,報警處理。
這個真的太誇張了
你可以先拍啊
有 我有先錄影下來
消費糾紛竟鬧到連警方都到場,警方無奈來做和事佬,協調店家退錢。
-你有把錢退給他嗎?
-好,可以啊
-在我們在的時候(退錢)
-160
錢也退了,但消費者火氣難消,更怕還有人跟他一樣踩雷,於是上網發文,[[CG]]在台中旅遊下樓買個海鮮粥,我是被詐騙了嗎?兩隻小蝦仁+幾小塊碎魷魚,天啊這樣160元?拿給店家再次詢問他們說沒錯,海鮮粥一直是這樣。
[[聲源:消費者 曾先生]]
“明顯就是那種冷凍的,那種碎的海鮮的東西,我覺得真是太糟糕了。警察來了之後,我也是撈給警察看,警察也在那邊笑啊。”
曾先生消費的地點,就在台中火車站附近的東協廣場,160這樣的料,是不是賣太貴?當地人這麼說。
“我覺得被坑了,以台中物價,70塊。”
“以這個地段偏貴。”
記者直擊現場,更發現菜單價格,海鮮粥是150不是160,業者解釋漲價了,菜單還沒改,但料太少又是怎麼一回事?
-你們蝦子放的大概是幾尾的量?
-差不多5尾,但是那一天廚房,可能放比較少一點點。我們就退錢給他,他故意叫那個警察來。
[[消費者 曾先生]]
“她一開始就沒有要退我錢,知道我報完警了之後,她說不然我們退你錢嘛。”
看看牆上的圖片,四尾大蝦,滿滿澎湃好料的海鮮粥,再對比實品,也難怪消費者氣炸!
[[聲源:台中市消保官 陳彥宏]]
“牆上有圖片這個就是廣告,企業經營者就是你的店家,你就要擔保廣告,跟你的實物不能落差。”
倘若店家涉及廣告不實,就可能違反公平交易法,消保官建議,民眾可以先蒐證,再上網申訴,消保官就會介入協調。
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