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Super Junior fans fuming after waiting hours to get no merch

Super Junior fans fuming after waiting hours to get no merch

2026-02-12

Fans of the iconic K-pop group Super Junior were left fuming at a special exhibition celebrating the boy band’s 20th anniversary in Taipei. Hordes of fans descended on the event, which was plagued by delays and long lines at every corner. The crowding got so bad that police were called to the location to maintain order. Fans were furious, with some having waiting in line for 5 hours for merch to be told it was all gone when it was finally their turn. Event staff apologized to the attendees, saying they could return on another day, but that did not help ease the discontent.

Fans flooded the Super Junior special anniversary exhibition. But slow checkouts and delays resulted in a crowd so massive that police had to get involved.

Voice of staff
Super Junior Anniversary Exhibition
Ticket holders can return any time during the 12 days of the exhibition. We’re very sorry. You can enter with your QR code. We can’t issue refunds. Sorry!

Fans booked for 4:20 p.m. were delayed to 5:30, only to be left waiting in line for merch until 9, by which time no goodies were left. They were furious. Organizers tried to quell the anger saying ticket holders could return another day.

Voice of staff
Super Junior Anniversary Exhibition
We’ll stay open until midnight today, so everyone can get their preorders. We’ll make improvements to the checkout process. We’re really sorry to keep you all waiting so long. Also, the rumors that we’re letting in 900 people per session aren’t true. It’s just 150.

Even worse, people who wanted refunds also had to wait in yet another line. Some disgruntled fans have reported the issue to the Consumers’ Foundation.

For more Taiwan news, tune in:
Mon to Fri at 9:30 pm on Channel 152
Tue to Sat at 1 am on Channel 53

#superjunior #sj #taipei #fandom #kpop #ELF

SUPER JUNIOR特展大排長龍 "周邊商品沒貨"粉絲氣炸

2026-02-12

南韓天團SUPER JUNIOR出道20年,最近舉辦特展,不過,主辦單位卻被罵翻,由於結帳速度太慢,大批粉絲被延誤進場,排隊排了好幾個小時,最期待的周邊商品,卻已經沒貨。

南韓天團SUPER JUNIOR特展,因為結帳太慢,大批粉絲被延誤入場,讓排隊人潮越來越多,還驚動警察出動

[[聲源: 主辦單位人員]]
“大家在這12天展期可以再隨時進來看展,真的很抱歉,對,憑QR code,退票就不行了,不好意思。”

有人4點20分到場,5點半才能進場,沒想到排隊到9點,才發現周邊商品現貨已經賣光,白等5小時,真的氣炸了,主辦單位宣布,12天內有票的人,都能來看展。

[[聲源:主辦單位人員]]
“我們今天會開到12點,讓大家做完預購,我們也會檢討我們的結帳流程,真的很抱歉,讓你們等這麼這麼這麼久,很抱歉,但我們也沒有傳說中的一場900人,我們一場就是150人。”

買東西要排隊,退票也要排隊,引發粉絲不滿,有人已經向消基會申訴。

更多新聞內容,請鎖定:
民視台灣台(152頻道)週一至週五晚上9:30
民視新聞台(53頻道)週二至週六凌晨1:00

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