Logo

German tourist praises Taipei Metro’s cleanliness and accessibility

German tourist praises Taipei Metro’s cleanliness and accessibility

2026-06-22

People living in Taiwan may take its public transportation for granted, but international visitors often find it outstanding. One German tourist highlighted the punctuality and accessibility of Taiwan’s trains and subway, comparing it to Germany, where trains are often late and public toilets charge a fee. He said he was pleasantly surprised to see station staff in Taiwan personally escort visually impaired passengers.

Taiwan’s railway, high-speed rail, and subway connect at Taipei Main Station, the nation’s biggest public transit hub. A German tourist recently praised the punctuality and accessibility of Taiwan’s trains and subway.

Chris
German tourist
Some of our restrooms in public they are really, really disgusting. Even on the highway, you have to pay for them. Your public transportation, at almost every train or metro station, it’s very, very safe. The airport metro and high-speed railway are always punctual.

Chris said that while security and cleanliness in Germany’s railway stations need improvement, Taiwan’s stations are clean, with free restrooms and orderly waiting lines on the platforms. But what surprised him most was their accessibility.

Chris
German tourist
I can’t imagine! My grandfather in Germany is almost blind, and if I see this, a security guard is helping him walking up the stairs, putting his hands behind his back so he doesn’t fall, it’s absolutely mind-blowing.

Taipei Metro provides comprehensive accessibility services for visually impaired passengers, including staff escorts, tactile paving, accessible elevators, and audio guidance. FTV recently filmed Ingo Brandenburg, president of Taiwan operations for the German multinational company Bayer, riding the metro. He spoke highly of it, also citing its accessibility services.

Ingo Brandenburg
Bayer Taiwan president
Coming from Europe, we cannot believe it is clean, it is punctual, it is on time, and it gets you everywhere. You have elevators on every train station and metro station, high-speed rail station, so visually impaired or any other impaired, you have thought this really well through. The service is fantastic.

Taiwan passenger
Staff are notified if someone has mobility issues and will come help. In other countries like Korea, there are stairs almost everywhere. Not long ago I saw someone faint on the metro, and someone came to help right away.

Even taking the chance to try a Taiwan Railways bento box, Chris emphasized that Taiwanese people might appreciate their country even more after traveling abroad.

Chris
German tourist
The grass isn’t always greener on the other side.

Taiwan’s accessible, reliable public transportation stands out internationally, leaving a strong impression on foreign tourists.

#publictransportation #metro #MRT #Taiwan #TaipeiMetro #accessible #tourist #station #Germany #TaipeiMainStation

For more Taiwan news, tune in:
Mon to Fri at 9:30 pm on Channel 152
Tue to Sat at 1 am on Channel 53

德國人誇讚捷運.高鐵"乾淨安全" 台灣拜耳總裁:給最高評價

2026-06-22

台灣人習以為常的交通日常,在國際旅客眼中,竟然充滿諸多不可思議!近來就有德國人拍片直言,家鄉的火車幾乎從不準時、上公廁還要收錢,反觀台灣的高鐵、捷運不只準時,更織出了綿密的"無障礙防護網",不敢相信會有保全人員,親自牽著視障朋友搭車,連德國跨國集團的台灣總裁搭乘後,也給出最高評價。

台北車站三鐵共構、四通八達,近來就有德國人拍片分享台灣大眾運輸系統,許多細節,值得稱讚!

[[德國旅客 Chris]]
“我們有些公廁真的非常骯髒,甚至連在高速公路上的廁所,你也必須付費使用。不過台灣的大眾運輸,幾乎每個火車站和地鐵站,都讓人感到無比安全,你們的機捷和高鐵也一向都很準時。”

德國人Chris直言家鄉車站治安、整潔,有待加強,反觀台鐵和台灣捷運,都是無菸環境,免費公廁也很乾淨,且月台設有等待線,排隊隊伍井然有序,但最令他意外的,是這個。

[[德國旅客 Chris]]
“我只要一想到我在德國,幾乎快要全盲的爺爺,如果我看見眼前這一幕,像影片中的捷運保全,居然這樣牽著視障朋友走上樓梯,還把手護在對方背後以防他摔倒,這真的讓我超級震驚!”

北捷照護視障朋友,實現交通無障礙,針對視障旅客,有專人接力引導、導盲磚、無障礙電梯,以及語音設備等協助,民視獨家拍到,德國製藥與化工跨國集團,台灣拜耳總裁卜英格,搭乘捷運的畫面,他二話不說,給北捷最高評價。

[[台灣拜耳總裁 卜英格]]
“對我們從歐洲過來的人來說,這裡的交通非常準時、一向守時,而且到哪裡都到得了。每個火車站、捷運站、高鐵站都設有電梯,所以不論是視障朋友還是其他身障人士,你們真的把這點規劃得非常周全,服務真的是太棒了。”

[[台灣旅客]]
“行動不方便的站務員會通知,然後就會有人來協助。因為一些韓國什麼的(國家),就是幾乎都是樓梯,前不久我看到(台灣捷運)有人暈倒,然後馬上就有人來協助。”

出了國,更知家鄉好,德國人Chris也用台鐵便當強調...

[[德國旅客 Chris]]
“外國的月亮真的沒有比較圓。”

台灣最溫暖的軟實力,足以在國際發光。

更多新聞內容,請鎖定:
民視台灣台(152頻道)週一至週五晚上9:30
民視新聞台(53頻道)週二至週六凌晨1:00

Related News

Changhua eco-park home to thousands of rhinoceros beetles

2026-06-22

Late-night hair salon houses six friendly cats

2026-06-22

Nostalgic, cheap popsicles fly off shelves as summer arrives

2026-06-22

Kaohsiung MRT’s famous cat now has his own comic series

2026-06-22

Taiwanese stocks setting records and investors are betting big

2026-06-22

Driver speeds off while 3-yo niece was still getting in car

2026-06-22

Barrier lake in Hualien just 7km from site of Matai’an flood

2026-06-22