Food delivery could get pricier with new law protecting workers’ rights
Food delivery could get pricier with new law protecting workers’ rights
2026-07-15
Ordering food in Taiwan is about to get more expensive. Ahead of a new food delivery law taking effect on July 21, Uber Eats has announced major fee increases, with Uber One’s monthly subscription jumping more than 60% from NT$120 to NT$199, while merchant service fees are also rising. Foodpanda says the costs of each order could increase by 30% to 50%. While some restaurant owners accept commissions of nearly 40% as the price of advertising and reaching new customers, many diners and small businesses worry the extra costs will ultimately be passed on to them, making takeout an even pricier convenience.
It’s not even noon yet, but there’s already tall piles of bentos on every table. Everyone at this shop in Shilin District is rushing to get everything ready, after receiving an order for 500 lunch boxes from seven or eight tour buses. Delivery platforms have brought them customers from outside the neighborhood.
Wang Cheng-wei
Bento shop owner
We’ve been on delivery platforms for four or five years. We split the revenue based on a commission rate we agreed on. They’ve helped us reach new customers, people who aren’t nearby.
But the commission rate can be steep.
Wang Cheng-wei
Bento shop owner
The commission can be close to 40%. Delivery isn’t our main source of income, our regulars are. But we consider it a form of advertising to increase our visibility.
With a new food delivery law that’s taking effect on July 21, Uber Eats has announced it will hike service fees to partner vendors by 2.5 to 3 percentage points. And customers paying for Uber One memberships will have to shell out 66% more in fees, as monthly plans will rise from NT$120 to NT$199, and annual plans from NT$1,200 to NT$1,990. Foodpanda says it will also make adjustments, as it estimates the cost of each order will increase by 30% to 50%.
Customer
Uses food delivery apps
My credit card is charged automatically, so I don’t really pay attention. But I might check whether other platforms are cheaper, and consider switching.
Cheng Li-chia
Union chair
I think the platforms aren’t being transparent about their profit figures. We think they’re using the law as an excuse to raise prices. This matter should be discussed rationally and based on the facts.
The new law aims to protect the rights of delivery workers, vendors and consumers. But if it ends up being used as a scapegoat to raise prices, for some restaurants and consumers it could be the final straw.
For more Taiwan news, tune in:
Mon to Fri at 9:30 pm on Channel 152
Tue to Sat at 1 am on Channel 53
#fooddelivery #deliverer #ubereats #foodpanda #food #yum #convenience
外送專法上路! UberOne月費漲6成 foodpanda訂單成本增
2026-07-15
外送專法將在7/21上路，Uber Eats立刻開出漲價第一槍，調高合作商家服務費，Uber One會員的訂閱月費，也從120元直接暴漲到199元，漲幅超過60%，foodpanda也透露，訂單成本將高出3~5成，這讓用戶和小吃店，憂心吃不消，但也有知名便當店老闆無奈坦言，平台抽成高達近四成，但換個心態，當作"廣告宣傳費"，也值得。
放眼望去，整間店桌子，全是包好的便當，還沒中午，士林這家知名便當店就像打仗，因為有7、8台遊覽車，下訂500個便當，不過好生意，也得靠外送平台，做另類曝光。
[[便當店老闆 王承偉]]
“我們外送平台大概合作四、五年了，約定的％數下去做拆帳，會開發到新的客人，就是一些比較不是在這附近的客人，我們會開發到新的陌生客人”
不過店家也坦言，平台抽成，有點高。
[[便當店老闆 王承偉]]
“會高到快四成，不過(外送)不是我們的主力，我們還是有我們自己的客人，他只是說靠有點類似廣告宣傳，增加曝光度”
外送專法21號即將上路，Uber Eats日前開出第一槍，調高合作商家服務費2.5至3個百分點，針對消費者，Uber One會員方案訂閱費也暴增將近66%，月訂閱費從120元漲到199元，年訂閱費從1200元調整為1990元。另一家foodpanda僅表示，會依據實際實施後的情況，進行調整，但每筆訂單成本可能增加約30%至50%。
[[用戶]]
“我們都是信用卡就扣款，所以有時候可能比較沒有感覺這樣子，再看看別家，有沒有比較便宜，可能就會轉到別家”
[[中華民國汽車運輸業駕駛員全國總工會理事長 鄭力嘉]]
“我覺得平台並沒有把它實際上的盈利上面的數據，提供給社會大眾讓大家瞭解，反而我們認為它是假借這個外送專法想要漲價，所以我覺得這一塊部分，大家應該要理性科學來討論”
外送專法本意是保障三方權益，若成了巨頭調漲的保護傘，在高物價時代，消費者和店家的耐受度，恐怕已經逼近極限。
更多新聞內容，請鎖定：
民視台灣台（152頻道）週一至週五晚上9:30
民視新聞台（53頻道）週二至週六凌晨1:00
Related News
