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Thai Vietjet suspends charter flights to Sapporo from February

Thai Vietjet suspends charter flights to Sapporo from February

2024-01-25

Budget airline Thai Vietjet says it will suspend its charter flights from Taiwan to Sapporo, Japan, starting this February. The move will affect nearly 1,000 travelers during Spring Festival. According to the airline, the decision was due to, quote, technical issues at Japan’s New Chitose Airport. Although flights departing on Jan. 27 and 30 will proceed as scheduled, passengers could find themselves without a return flight.

Lin Chao-chun
EzTravel spokesperson
We are starting to notify the affected group travelers. For clients who want to switch to a different group, we will assist them in finding an alternative. For clients who wish to cancel, we will provide a full refund. Based on our latest count, more than 500 of our customers will be affected.

Ringo Lee
Travel Quality Assurance Association PR
For force majeure events, the two options are providing a refund or offering a switch to a different group. Actually prior to the pandemic, this kind of incident was quite common for foreign airlines, especially when it came to charter flights by budget airlines.

Luo Hsuan-hung
Taipei Association of Travel Agents
The flights after Feb. 1 are mainly chartered by some five travel agencies. I’ve been informed by the distributor that flights can resume right after the winter season.

According to the EzTravel agency, more than 500 of its customers will be affected by the suspension. If including the customers of other agencies, some 935 people in total will need alternative plans over Spring Festival.

For more Taiwan news, tune in:
Sun to Fri at 9:30 pm on Channel 152
Tue to Sat at 1 am on Channel 53

泰越捷突宣布2月停飛札幌包機 估近千人受影響

2024-01-25

農曆春節旅遊旺季,泰越捷航空忽然公告,因為新千歲機場持續發生不尋常技術問題,台灣飛往北海道札幌包機從2月起停飛,請旅客轉乘其他航班。1月27日、30日出發航班雖然正常,但這些旅客恐面臨沒飛機返台窘境。

[[易遊網發言人 林昭君]]
“我們陸續通知受影響的團體旅客,如果有轉團意願的客人,我們會協助尋找替代行程,如果想要取消的客人,我們也會做全額退費處理。目前統計受影響旅客至少5百人以上。”

[[旅遊品保協會公關主委 李奇嶽]]
“如果是不可抗因素,就是退費或者是換團。其實從疫情前很多航線,到現在其實外籍航空公司,尤其是外籍廉航的包機行程,問題常常都會發生。”

[[台北市旅行公會理事長 駱炫宏]]
“2月1日以後的飛機,大概是5家旅行社包銷。我從總代理那邊得到訊息是,只要過完這冬季就馬上可以恢復。”

易遊網統計,受影響旅客超過500人,加上其他網站,大約共有935人春節行程受影響。

更多新聞內容,請鎖定:
民視台灣台(152頻道)週日至週五晚上9:30
民視新聞台(53頻道)週二至週六凌晨1:00

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