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New online passport renewal system makes applications easier

New online passport renewal system makes applications easier

2024-09-03

A new online passport renewal system has launched in Taiwan, making the necessary paperwork less time consuming. Applicants can submit all the required documents online and collect their new passport at government offices when it’s ready. The system can be used by anyone aged 18 and up, though it does require the user to have a citizen digital certificate.

It’s early in the morning, and the Bureau of Consular Affairs is packed with people getting a new passport. Some have even had to take time off work to come. Starting Tuesday, the process will require fewer visits to government offices.

Enfys Yeh
FTV reporter
Previously, if your passport’s expired, you’d have to make an appointment online and bring photographs, documents and so on to the Ministry of Foreign Affairs in person. After waiting in line, and submitting everything, you’d still have to come back once again on a different day to collect your new passport.

A new system has launched for passport applications with the Bureau of Consular Affairs. The requirements are as follows: applicants must be at least 18 years old and have a citizen digital certificate. They must also have not lost their passport in the past 10 years, and require no endorsement stamps. They must be in Taiwan, and require no changes to their household registration in Taiwan. If you meet all criteria, congratulations! All you have to do now is enter your personal information on the system, pay a NT$1,300 fee and choose a day to collect your new passport.

Lin Chia-lung
Foreign minister
Our colleagues at the Bureau of Consular Affairs have been working for more than a year on this. I would also like to thank the Ministry of the Interior and the Ministry of Digital Affairs for cooperating in promoting this system. There are more than 3 million people with valid citizen digital certificates. Of course we’d also like to encourage people to first apply for a citizen digital certificate.

The system is currently on a trial basis and can process up to between 400 and 500 applications per office per day. The daily cap is expected to be lifted when the system launches in full as early as November.

Member of public
It’s still quite a hassle, because you might not have a citizen digital certificate and you’d have to apply for that too.

Member of public
As I see it, it’s quite convenient. Before you’d have to book an appointment online, and then go to the office in person twice. This way you just submit the documents, and then you can collect your passport. You get it done in one trip.

The online system does away with unnecessary trips to submit documents, and can be accessed right from home, similarly to the tax filing system.

For more Taiwan news, tune in:
Sun to Fri at 9:30 pm on Channel 152
Tue to Sat at 1 am on Channel 53

不用再請2天假! 線上申換護照今開跑逾300萬人受惠

2024-09-03

以往護照過期,得特別到現場排隊換發護照,但現在不用這麼麻煩,外交部今天(9/3)啟動線上申換護照,只要年滿18歲以上,而且有自然人憑證的300多萬民眾,都可以直接線上申請,最後只需要跑一趟辦事處,拿護照就好。

一大早,外交部領事事務局櫃台,大排長龍,有些人特地請假趕來,但從9/3開始,換發護照不用再這麼麻煩。

[[民視記者 葉為襄]]
“以往護照過期,你得趕快上網申報預約時間,接著來到外交部拿著照片、填完表之後再花時間排隊,接著等到護照辦好之後,再花另一天時間來拿護照。”

線上換發護照開跑,打開領務局系統,滿18歲的民眾才能辦,而且要有自然人憑證,接著如果你符合,10年內護照沒有遺失過、也沒有涉及各類加簽案,人在境內,戶籍也不須變更的話,恭喜你,線上輸入資料後,線上刷卡1300元規費,選一天來拿護照就好。

[[外交部長 林佳龍]]
“我們外交部領務局同仁的一年多的努力下,也要感謝內政部跟數發部共同的一個推動。目前有300多萬人有有效的自然人憑證,那當然也歡迎大家先去申請自然人憑證。”

外交部和數發部合作,全台灣各個辦事處,每天辦400到500件,每個辦事處有配額。線上申換護照,預計最快在11月全面開放。

[[民眾]]
“有點不太方便,因為自然人憑證可能原本沒有,還要另外再去申請。”

[[民眾]]
“我的理解應該算是蠻方便的,因為像以往的網路預約,先行網路預約,他需要來兩次現場,就是一次要做送件,然後到時候到領取護照,還要再來一次現場領取。”

有了線上申換護照,可以隨時線上申請、少了跑辦事處排隊送件的程序,就像報稅一樣,系統優化,真的很方便。

更多新聞內容,請鎖定:
民視台灣台(152頻道)週日至週五晚上9:30
民視新聞台(53頻道)週二至週六凌晨1:00

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