
Taiwanese travelers on an Etihad Airways return flight from Abu Dhabi were welcomed back to “Taiwan, China.” What’s more, during the same arrival announcement, passengers were then warned that bringing meat products into the country could result in a fine from the Chinese government. The plane’s cabin crew did not go off-script, meaning that Etihad Airways has some explaining to do when it comes to their new company policy.
Many see the summer as a great time to travel abroad, with some more than willing to take long transcontinental flights. But even the best vacation memories can be soured by an announcement just minutes before touching back down in Taiwan.
An internet user recently shared their experience on an Etihad Airways flight from Abu Dhabi to Taiwan. The English arrival announcement said “Welcome back to Taiwan,” but the Chinese version must’ve been changed, as it said “Welcome back to Taiwan, China.” The script in Chinese even said taking meat products into the country violates government regulations of China. The confusing announcement drove off the jetlag of the aforementioned passenger, who even asked a flight attendant about the issue. The head of the cabin crew confirmed that the script was read word-for-word. This story was enough to infuriate many Taiwanese internet users that felt Taiwan was being belittled.
Member of public
Advises Etihad to do more research
I think this airline company should do a little more homework on the issue, like I’d hope that they could maintain at least a basic amount of respect for us.
Member of public
Feels disrespected
It makes me feel like they really don’t respect us. I’m also extremely riled up because I, in no way, want to be labeled as Chinese.
The passenger who reported the incident said that all that can be done at the present stage is to write a letter to the company and post the story on social media. This individual will keep everyone updated if Etihad Airways ends up responding to the issue.
Chen Chien-chin
Tourism operator
Because with people from other countries, like when foreigners are learning Chinese, they might be thinking of ways to make Taiwanese travelers happy. But sometimes the Chinese they end up saying actually makes the speaker look foolish, and then everyone gets angry about what was said.
Wang Ting-yu
DPP Lawmaker
The airline company must, at once, be requested to immediately refrain from that type of inappropriate behavior, and the airline should also offer an apology. If they do not improve the situation, then we should punish the airline by stopping them from operating on this flight route.
A formulaic in-flight announcement has created a firestorm, revealing that airline companies need to be careful with every word they put on their scripts.
#Taiwan #China #Etihad #notcoolbro #airlines #flightattendant #inflightannouncement #cabincrew
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搭了十幾個小時飛機,好不容易準備回台灣,卻因為一段機上廣播,讓旅客「時差瞬間全醒」!有網友po出搭乘阿提哈德航空從阿布達比返台經歷,英文廣播明明說「歡迎回到台灣」,中文卻變成「歡迎回到中國台灣」,甚至在宣導禁止攜帶肉品時,還稱違規將遭「中國政府」罰款,引發旅客不滿。
趁著暑假,不少民眾把握時間出國玩,搭了十幾個小時飛機,好不容易準備回到台灣,沒想到飛機,都還沒落地,一段機上廣播卻讓旅客,好心情瞬間被打壞。
有網友在社群平台發文,表示自己從阿布達比,搭乘阿提哈德航空返台,飛機降落前,英文廣播明明說的是歡迎回到台灣,但中文版本卻變成”歡迎回到中國台灣”,甚至在提醒旅客,不要攜帶肉品入境時,還稱違規”將遭中國政府罰款”,前後說法,讓原PO聽了傻眼,形容自己所有時差瞬間消失,當下也立刻向空服員確認。不過座艙長表示,只是按照廣播稿播報。消息曝光後,也讓不少台灣網友瞬間炸鍋,認為怎麼可以這樣矮化台灣。
[[民眾]]
“我覺得這航空公司可以多做點功課。就希望可以保持一些最起碼的尊重。”
[[民眾]]
“會覺得非常不尊重我們,也覺得滿氣憤的,我都不願意冠上(中國)。”
當事旅客事後表示,現階段能做的,就是寫信發文反映,如果阿提哈德航空後續有所回覆,也會再公布最新進度。
[[開南旅行社總經理 陳健欽]]
“因為外國假如說這些外國人其實學學中文的時候,可能說為了說要討好台灣的台灣的一些所謂旅客,有時候秀出來的中文會讓人家貽笑大方,就會讓人家震怒。”
[[台南市立委(民) 王定宇]]
“立刻要求該航空公司立刻停止這種不當的行為,並且應該要致歉,不改善的話呢,那我們應該啟動相關的處罰,停止它經營這條航線。”
一段機上廣播意外掀起爭議,看來航空公司未來用詞還是得更加謹慎。
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