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81 travelers leave after 6h delay in budget airline flight

81 travelers leave after 6h delay in budget airline flight

2026-11-09

Dozens of travelers were left fuming at Taoyuan International Airport on Monday, after a delay of several hours. Flight VZ566 bound for Osaka operated by Thai Vietjet Air was set to take off on Monday morning. After an initial delay, passengers were boarded on a shuttle to the plane, only to be notified that the plane was still malfunctioning and had not yet been fixed. The travelers were taken back to the terminal. The delay of more than six hours was too much for 81 passengers, who asked for a refund. Let’s hear more.

Traveler
Not lucky with travel plans
I should buy the lottery. Last time I was going on a package tour, my flight got cancelled due to a typhoon. Now I’m traveling solo and this is what happens! I’m going to buy a ticket on the next plane to take off as soon as possible.

Voice of traveler
Unhappy with experience
They ended up putting up a notice and told us we’d have to wait more than six hours. We could stay in the hotel or get a refund.

Voice of traveler
Got a refund
It wouldn’t even be a given whether we’d actually be flying six hours later. Most of the time you have to wait until the next day. We asked for a refund.

Uncle Jesse
Travel blogger
Budget airlines tend to have tight schedules, so they have fewer time slots. So whenever an aircraft has to undergo maintenance or get fixed, the airline might struggle to make adjustments. You can only ask for compensation from your travel insurance if the delay is longer than four hours. If the cancellation is due to a mistaken notification from the travel agency, it would qualify as a consumer dispute, and that would have to be arranged with the agency itself.

Budget airlines do not have as much flexibility when it comes to aircraft scheduling, so any maintenance checks can often result in delays of more than half a day. Travel gurus say that before heading overseas, it’s best to purchase travel insurance. And if anything goes wrong, make sure to keep records of any delays or disruptions to protect your rights.

#travel #budgetairline #japantravel #taiwan #thaivietjetair

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桃園飛大阪"泰越捷飛機故障" 延誤逾6小時81人退關氣炸

2026-11-09

廉價航空"泰越捷",週一早上,原定從桃園飛往日本大阪的航班VZ566,先是被延誤登機時間,後續旅客上了接駁車準備登機,竟然又被告知飛機故障,修不好,全車人直接被載回航廈。航班預計延誤超過6個小時,最後有多達81名旅客傻眼氣炸,直接選擇退關不飛。

[[旅客]]
“我可以簽樂透,因為上一班取消是遇到颱風,跟旅行社,現在是自由行,自由行今天又遇到這個,等下趕快再買下一班飛機,趕快再飛吧。”

[[聲源: 旅客]]
“他後來貼公告啊,然後就說要等六個小時以上,那住飯店或者是退票。

[[聲源: 旅客]]
六個小時以後也不確定會不會有航班,一般都是那個隔天才會飛。(我們決定)退票

[[旅遊專家 傑西]]
“低成本航空因為航班安排得比較密集,比較少備用的時段的額度,所以飛機當需要保養,或檢修的時候,就會出現調度上的問題。必須要延誤超過四個小時,才有辦法從旅行不便險當中的班機延誤保險申請理賠。如果是因為旅行社的失誤通知造成的取消,則是屬於消費糾紛,需要個案跟旅行社協調處理。”

廉航因機隊調度彈性低,一旦檢修就是半天起跳。民眾出國前除了投保不便險,遇到突發狀況也要留存延誤證明,保障個人權益。

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