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Delivery account thief tricks facial recognition by wearing beauty mask

Delivery account thief tricks facial recognition by wearing beauty mask

2025-06-12

Over the past six months, many food couriers in Taipei and New Taipei have discovered that their accounts have been hacked. Police discovered that the culprit has been using a facial mask to trick the facial recognition software by covering his features. He then steals orders online and takes the money. At least 18 victims have come forward, accusing the delivery platform of allowing a dangerous loophole.

After picking up an order, food couriers put it in the insulated bag on their bike and hit the road. It’s the normal procedure, but police are keeping a close eye out. In just the past six months, 18 drivers have had their accounts stolen, losing a total of NT$50,000. The accounts are all protected by facial recognition, so what’s going on?

Ma Sheng-chieh
FTV reporter
The suspect first steals an account. After getting into the ordering system, he arrives at the facial recognition page. To get around it, he puts on a facial mask to cover all his features. To our surprise, it actually works.

You heard that right—the thief actually just covers his face, and it can trick the facial recognition system. The drivers also couldn’t believe their ears.

Mr. Chia
Delivery driver and victim
It’ll use facial recognition when logging in. It saves your features in the phone. It’s really ridiculous. Being able to log in when wearing a facial mask, it shows there’s a fundamental security issue.

Liu Yen-po
Security expert
It uses a biometric system that seems to in itself have some issues. If the company doesn’t use the native biometric system, but adopts some other kind of system, it could lead to this issue.

Drivers have complained that they’ve already fallen victim to the scam, and are demanding compensation from the delivery platform. But to them, this is just making a bad situation worse.

For more Taiwan news, tune in:
Mon to Fri at 9:30 pm on Channel 152
Tue to Sat at 1 am on Channel 53

"敷面膜"躲人臉辨識 18名外送員帳號慘被盜用直呼太扯

2025-06-12

這半年來,雙北地區不少外送員發現自己的帳號遭盜用!而且警方追查才發現,嫌犯盜用帳號後,竟然以敷面膜遮住五官的方式,騙過系統的人臉驗證,成功冒名接單,再把收到的現金納為己用,至少18人受害。被害外送員出面,也質疑平台的資安根本有漏洞。

外送員拿到餐點後,把餐點放進保溫箱後上路,再平常不過的SOP,卻被警方盯上。因為他短短半年內,盜取多達18名外送員的帳號送餐,私吞收費多達5萬元,明明外送員帳號都有人臉辨識,他怎麼辦到的?

[[民視記者 馬聖傑]]
“嫌犯盜用帳號,進入了接單系統之後,進到了人臉辨識這一關,他為了躲避系統的追查,竟然出大絕,他竟然是敷上面膜,試圖遮住自己的五官,沒想到這個方法,還真的讓他成功登入系統”

你沒聽錯,嫌犯真的敷上面膜,成功騙過人臉辨識系統!受害外送員一度也不敢置信。

[[被害外送員 賈先生]]
“你登上線的時候,它就會有你的人臉辨識,五官就是在它的鏡頭裡面,其實蠻扯的啦,這個面膜可以登入系統,根本就是有資安的疑慮”

[[資安專家 劉彥伯]]
“它使用這個生物辨識本身,這個系統上面看起來有些問題,如果廠商本身並不是用這個原生的生物辨識,而是自己採用一些其它的生物辨識方式,就有可能會導致這次發生的狀況”

外送員更抱怨帳號被盜已經是受害者,外送平台還要向他們追討現金費用,這對他們來說,無疑是雪上加霜。

更多新聞內容,請鎖定:
民視台灣台(152頻道)週一至週五晚上9:30
民視新聞台(53頻道)週二至週六凌晨1:00

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