HSR controller training ensures fast, measured response in emergencies
HSR controller training ensures fast, measured response in emergencies
2025-07-15
When Typhoon Danas brushed past southern Taiwan, even the high-speed rail was impacted as large amounts of debris blown onto the tracks stopped service between Yunlin and Tainan. Afterward, the HSR invited media to see for themselves how the Control Center responds to emergencies. Before joining the team, controllers have to pass a devilishly difficult test as well as stringent training.
When the alarm sounds, everyone in the Control Center springs into action.
The high-speed rail control center has nine desks that are monitored around the clock by rotating staff. For the first time, the HSR offered a glimpse into its test for controllers in training.
Every qualified controller must undergo at least 600 hours of practical training, as well as specialized theoretical courses.
Lin Li
FTV reporter
These 600 hours really are necessary. Before officially becoming a controller, trainees have to complete this Vienna Test System that tests your ability to use your hands and feet at the same time. You also have to listen carefully.
The Vienna Test System measures a controller’s stress resilience, attention, and concentration, as well as recognition and coordination.
Chang Yu-jung
HSR controller
The test requires long periods of concentration and shows the subject’s resilience under stress.
After going through these tests, controllers are able to operate the system independently and respond to crises, like when the trains stopped running after large amounts of debris blew onto the tracks in southern Taiwan during Typhoon Danas.
Tai Yen-yu
HSR controller
The rain was heavy then. I was in charge of the southern section. The rainfall actually activated Level 3. We reduced speeds and conducted train inspections.
Wind gusts during Typhoon Danas reached level 16 and 17 in southern Taiwan. According to the HSR’s alert level system and train wind restrictions, the south fluctuated between warning levels 2 and 3. Passengers would have noticed a reduction in speed.
It’s the same for rainfall. During heavy rains, speed restrictions are imposed on sections with embankments or cuts, and even flyovers. At 11:48pm on July 6, an electric line tripped and the system was left without power.
Chou Yu-min
HSR Control Center deputy manager
We observed a lot of signal anomalies from our system. Finally at 12:48 a.m. we saw that power had been restored and we delivered passengers to the station. It was the latest arrival in the history of the HSR.
When handling today’s extreme weather events, aspiring railway controllers need to undergo even more stringent training to ensure that when disaster strikes, those on the front lines can keep a cool head to accurately judge the situation.
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#highspeedrail #trains #HSR #TyphoonDanas #extremeweather #rainfall #traincontroller #controlcenter
直擊"高鐵大腦"! 成為控制員得先"眼明手快" 耳朵同時得打開
2025-07-15
先前颱風丹娜絲掃過南台灣，連台灣高鐵也遭殃，一度因為大量異物吹入高鐵雲林到台南軌道區等因素而停駛，高鐵公司特別開放媒體拍攝，看看突發狀況的當下，行控中心如何緊急應變。且成為高鐵控制員前，還有超難的測驗考試、以及嚴格訓練。
聽到這聲響，行控中心所有人都得動起來！
高鐵行控中心，9席控制台，24小時輪班監控。要訓練控制員，上工前的考試、測驗，高鐵首度曝光。
每一位合格的高鐵控制員，都必須經過600小時以上實習、以及理論課程的專業紮實訓練。
[[民視記者 林莉]]
"這600小時真的有必要，尤其要成為正式控制員之前，這關維也納測驗，考的是你能不能手腳並用，同時耳朵也得打開。"
維也納測驗測試的是控制員的抗壓性、注意力、專注力、還有辨識力、協調性。
[[高鐵控制員 張毓容]]
"測驗的時候需要保持長時間的專注，同時也能反應出受試者的抗壓性。"
層層把關，正式操作時才能獨當一面，以及危機處理，像是丹娜絲颱風肆虐南部地區，高鐵甚至一度因為大量異物吹進軌道區而停駛。
[[高鐵控制員 戴彥宇]]
"那時候是雨比較大，那我負責的是南區的部分，雨量其實就有作動到三級，那時候有做出速限的設定，然後讓列車做巡檢。"
丹娜絲颱風在南部吹起16、17級強陣風，依照高鐵的告警等級、及列車運轉限制強風部分，南部地區達到第二到第三級的告警等級，當時旅客才會感受到列車明顯減慢速度。
雨量一樣下得很有感，不只路堤、路塹，連高架橋的路段都有限速，不過7月6日晚上11點48分時，一度出現電力跳脫，無法供電的緊急狀況。
[[高鐵行控中心副理 周郁閔]]
"我們從我們的系統上面也觀察到了許多的訊號異常的情形，終於在24點48分的時候，我們就看到順利供電成功，也將旅客送達到車站，同時創下高鐵營運有史以來最晚收班的紀錄。"
現在極端氣候影響下，想考進高鐵當控制員，訓練得多嚴格，才能確保突發狀況下，一線人員都能冷靜下來做出準確判斷。
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