
Many people nowadays choose to stay at home and order food delivered right to their door. But in New Taipei’s Banqiao District, residents discovered that when they type in their address, the community is labeled as a “delivery minefield,” warning the driver to be careful. Police often patrol the area. One evening, a whole row of drivers was parked while delivering food, and they all got ticketed. Residents were annoyed, saying that next time they would tell the drivers to leave the food on the first floor. They don’t want their order to be rejected just because of where they live.
Meng Chia-mei
FTV reporter
If you’re hungry, you can just take out your phone and open up a food delivery app. But when I enter my address and floor and go back to the main page, it labels my place as a “delivery minefield.”
The address was labeled as a “minefield,” with a later note saying that the elevator takes a long time, the police often issue tickets, and you might get towed. It left the residents annoyed.
Voice of Ms. Lin
Affected resident
It’s so annoying. We’ve run into these problems a lot, but we never thought that one day we’d be labeled like this. You might have to write in the notes to the delivery person that they can meet at the front door. It might be less convenient, but we really need delivery services.
This community in Banqiao was always overrun by parked delivery scooters when mealtime rolls around. But now, it’s getting harder to find a driver. How come they’re leaving money on the table? They have their reasons.
Delivery driver
Everyone knows this area is a minefield. You’ll get a ticket. There’s nowhere to park. If you park here, you’ll get fined. I’ll ask residents if it’s ok I don’t come up.
Delivery driver
You might get a ticket. It takes a while to go upstairs.
Resident
Since there’s a red line here, one evening I saw the entire row of delivery scooters get caught.
It’s not just the Taipei Sky Dome in Banqiao that’s been labeled. An addition was added after the name for the Neo Sky Dome near Xinpu Station saying it’s a delivery minefield. And all of Zhongyang Road in Xindian was also labeled.
Delivery driver
If you’re ticketed, you almost always lose money. If I see an order is for this area, I won’t accept it.
Delivery driver
I think it’s good to have these notices. If you’re delivering to an unfamiliar area, it shows you whether or not you may run into a problem, like you might get a ticket and it might cause trouble. Then you can choose not to accept the order.
Drivers make money by the order, so a ticket might make all their hard work go to waste. But for residents, seeing their community labeled as a “minefield” has damaged their user experience.
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現代人不想出門,很多人都會點外送,花點小錢,讓美食送到家門口,但新北板橋,卻有住戶發現,自家社區地址,竟被設為”外送雷區”,警告外送員,送往這,要特別留心。原來,社區附近,警察多。曾有外送員半夜送餐,一整排都被檢舉開單。住戶好傻眼,說以後都會特別備註可以放在下面,希望外送員不要看到地址,就不接單。
[[民視記者 孟嘉美]]
“肚子好餓喔,拿出手機,點開外送平台,填寫地址跟樓層,回到主頁,卻發現我家地址,怎麼被標註成了外送雷區”
自家地址竟被標註成外送雷區,後面還附註電梯難等、警察開單、拖吊,讓住戶,超傻眼。
[[聲源:受害民眾 林小姐]]
“滿傻眼的啊,因為其實一直以來,都有類似這樣的情況,只是不知道有一天,會變成是一個名稱,就可能會要刻意在備註這邊,跟外送員寫說,我們可以在門口見,就會增加一些不方便,但是因為外送還是很重要的需求”
板橋這處社區,每到用餐時間,外頭總是停滿外送機車,但現在,外送越來越難叫。附近外送員,怎會有錢不想賺,實在是有難言之隱。
[[社區附近外送員]]
“大家都知道這裡滿雷的,會檢舉啊,沒地方停車,停在這裡他們會檢舉啊,就問客人說能不能不要上樓啊”
[[社區附近外送員]]
“有可能會開單嘛,那上去時間會比較久一點”
[[社區住戶]]
“因為這邊紅線,我之前有遇過一個就是,外送員全部,晚上這邊全部被抓”
但其實不只板橋巨蛋東京社區,被標註。新埔站附近的新巨蛋,地標後面,也被人用逗號加註,外送雷區。新店中央路,更是整條路都被列在雷區範圍。
[[社區附近外送員]]
“(被開單)幾乎就是賠錢了,我就是看到這邊的單,我就不會接了”
[[社區附近外送員]]
“我覺得(雷區地標)還不錯啊,你送去一些不認識的社區,你會知道說,這個地方會不會有一些問題啊,就像這裡會檢舉的啊,那就很麻煩,你可能就可以選擇不要接單”
外送員一單一單賺,就怕紅單讓努力都烏有;但對住戶來說,自家社區被列為雷區,用戶體驗,也已經大打折扣。
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