
A dispute over a folded menu at a duck restaurant in Yilan has become a heated debate online. The whole thing started at a renowned shop in Dongshan Township, where the kid of a customer accidentally folded a laminated menu, leaving a crease all along the middle. The shop owner asked the parents to pay for the damage, asking for NT$480. The parent paid, but after leaving felt that the price was far too high. They shared the experience online, causing a flood of negative reviews to the shop on Google maps. The owner of the restaurant has since come out to apologize, promising to give back the NT$480. Let’s hear from him.
Mr. Lee
Duck meat shop owner
I didn’t think much of it then. I thought NT$9,600 divided by 20 is NT$480 per menu. So I charged them accordingly. It was a mistake to do so, and I would like to offer my apologies.
Mr. Lin
Runs restaurant nearby
It’s unreasonable. If the menu gets creased, it’s not on purpose. I don’t think a menu would cost NT$500.
Shop owner Mr. Lee says the NT$480 price was calculated based on the cost of designing and printing 20 laminated menus, which was NT$9,600. But even then, the negative comments have been unrelenting. Some have left comments complaining that the shop owner was charging customers for his own designs. Other said he should perhaps stop selling duck and start selling menus, as profits would be much higher. A local print shop has also joined the drama, saying that, if Mr. Lee still has the digital file, they can print out a new laminated A3 menu for him for less than NT$100.
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#menu #duck #drama #restaurant #yilan
有民眾到宜蘭冬山一家知名鴨肉店,因為孩子不小心摺到菜單,店家以損害為由,索賠480元,當事人事後越想越不對,求助網友,才讓事件曝光,還有網友到Google留下負評,業者終於出面道歉,承諾願意退還480元。
[[宜蘭鴨肉店 李老闆]]
“當下沒有想這麼多,是以9600元去除以20,等於說一張是480(元) ,去跟他酌收這張費用,這是我的疏失,也是我的錯,過錯,那在這裡跟當事者說聲對不起,抱歉”
[[其他店家 林老闆]]
“這個不合理吧,因為菜單摺到什麼這不會是故意的,價錢應該一張,不可能快要500塊吧”
店家表示,價格計算是委託廠商設計、印製,花費9600元,480元是用20份平均換算單張成本價。不過網友一樣不買單,留言「居然把設計費算到客人頭上」、「我看不要賣鴨肉了,賣菜單比較賺」。更有當地印刷業者指出,若店家已持有電子檔,補印同樣規格的A3護貝菜單成本「不需要100元」。
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