Taiwan Railway updates refund policy, effective June 23

Taiwan Railway updates refund policy, effective June 23

2025-05-14

Taiwan Railway recently updated their terms and conditions. In the future, if trains are delayed by more than 10 minutes, then passengers can apply for a refund within a year of the journey, as long as they do not take the delayed train. How does the public respond to this new policy? Let’s find out.

Passenger
I don’t think it really makes a difference, because you only have the option of traveling with Taiwan Railway in Zhongli, unlike in Taipei where you can transit with the metro. If it’s delayed by 30 minutes, then I’ll have to wait 30 minutes too.

Passenger
Ten minutes is too short to go for other options. It’s best that they try not to be delayed, that way our plans won’t get delayed.

Voice of Chen Shih-chieh
Taiwan Railway Labor Union
On the technical aspect, there’s maintenance and repair. You must make sure that faulty trains are not deployed. That’s very important. Also you must pay more consideration to scheduling and dispatching trains.

Meanwhile, the union is urging the train company to clearly communicate how employees should handle the cancellations and refunds, so as not to cause confusion among employees.

For more Taiwan news, tune in:
Mon to Fri at 9:30 pm on Channel 152
Tue to Sat at 1 am on Channel 53

#TaiwanTravel #TrainTravel #TaiwanRailway #trains #refund

6/23新制上路! 台鐵"誤點10分鐘" 不搭車可退票

2025-05-14

台鐵近日公告最新「旅客運送契約」，未來若列車故障或發生不可歸咎於旅客情況，導致列車誤點十分鐘，乘客如果不願等待而不搭車，可於一年內退票，且不收手續費，但消息一出，乘客不買單，工會則表示，解決列車誤點問題，才是根本之道。

[[乘客]]
“其實應該沒什麼用，因為中壢那邊也只有台鐵一個選項，不像台北這邊有捷運可以轉乘。如果它延誤30分鐘，我也只能在那邊繼續等30分鐘。”

[[乘客]]
“10分鐘也來不及說，馬上去轉其他的交通工具。盡量不要誤點啦，這樣才不會耽誤到後面的行程。”

[[聲源:台鐵企業工會秘書長陳世杰]]
“技術層面包括你維修車輛，你要確保故障車不上線，這是一個相當重要環節，再來就是你的排點跟調度，這個東西必須更加細密一點。”

工會也呼籲，台鐵應明確向員工說明，退票辦理方式，以免新制上路後，造成旅客及員工困擾。

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Former President Tsai Ing-wen continues on her European tour. On Tuesday, she was in Copenhagen, the capital of Denmark. She visited the Danish Parliament in the morning and had a luncheon with Taiwan-friendly lawmakers. Later in the afternoon, she gave the closing remarks at the Copenhagen Democracy Summit, emphasizing that Taiwan is standing resilient against China’s expansionist ambitions.

Anders Fogh Rasmussen
Alliance of Democracies Foundation
It gives me a particular pleasure to shake your hand physically here in Copenhagen, thanking you.

Former Prime Minister of Denmark, Anders Fogh Rasmussen expresses joy at seeing former President Tsai Ing-wen at his foundation’s Copenhagen Democracy Summit in person. In the past, Tsai participated online. Her closing speech on Day One of the summit emphasized Taiwan’s resilience in face of China’s threat of annexation.

Tsai Ing-wen
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Our neighbor thought by routinizing cyberattacks and military exercises, the people of Taiwan would either be debilitated by fear or become complacent. On the contrary, the Taiwanese people used these experiences as the basis to build their resilience. Taiwan’s existence helps keep China’s expansionist ambition in check.

She also said that Taiwan is determined to build its self-defense capabilities, as seen in its growing military budget in recent years.

Tsai Ing-wen
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Threats or coercion will never shake Taiwan’s resolve to engage and contribute to the world.

Earlier, when she arrived at Copenhagen, Denmark, she visited the country’s parliament at the invitation of Taiwan-friendly lawmakers, making her the first former president of Taiwan to visit the Danish Parliament. She shakes hands and exchanges pleasantries with every one, until…

…it’s her turn with a 30-year-old member of parliament, who surprised her with his young age. In Denmark, she received a warm welcome as “Former President of Taiwan.” On Thursday, she’ll land in the UK. It’s rumored that she’ll visit the House of Commons there, as well as give a speech at the London School of Economics, her alma mater.

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Spanish dancers teach flamenco to students in rural Taiwan

Genio Dance Group is a Taiwanese dance company specializing in flamenco. Earlier this month, they collaborated with the Spanish National Dance Company to organize a Flamenco dance festival in Taiwan, showcasing the artistry of Spanish and Taiwanese performers. They also held workshops in Taiwan’s rural areas to bring the dance to students there. FTV reporter Stephany Yang spoke to the dancers to find out more about the exchange.

Flamenco dancers José Manuel Benítez, a principal dancer from the Spanish National Dance Company, Ana Almagro, a rising choreographer, and Taiwanese flamenco dancer Hsueh Yu Hsien take to the stage. The crew performed in Taiwan and taught flamenco with students in Taiwan’s rural areas.

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Regarding the cultural exchange, we felt an overwhelming sense of love and warmth from everyone’s enthusiastic reception. It has truly been a wonderful experience. For example, as Ms. He Lian-hua mentioned earlier, she was influenced by the works of Carlos Saura Atarés. This reminds me that, on the other side of the world, I also began my career, marking the start of my journey into the world of flamenco. This beautifully illustrates the universal language shared within the arts.

José Manuel Benítez
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We are truly honored to share a glimpse of our flamenco lifestyle and artistic expression, and experience the flamenco and local traditions here. As I leave Taiwan, I carry with me a heart full of love and lessons. I hope to leave a meaningful imprint here, just as I take away countless moments of emotion and inspiration.

Hsueh Yu Hsien is a Taiwanese award-winning flamenco dancer who has gained international recognition for being the first Taiwanese student to be admitted to the Royal Conservatory of Dance in Madrid at just 12 years old. In 2022, she won first place at the 31st Spanish Dance and Flamenco Competition with her work “Eternal Return,” and later joined the Spanish National Dance Company, becoming one of the few Asian dancers in the prestigious troupe.

Hsueh Yu-hsien
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I hope that it’s not just about grand performances in the theater. Over the years, beyond creating performing arts productions, the development of arts education and the practice of artistic care in various spaces have also been essential. In our dance studio in Nan’ao, we have been committed over the past five years to teach children flamenco, all thanks to the guidance of teachers from the Genio Dance Group . Before I was accepted into the Spanish National Dance Company, I taught at the dance space in Nan’ao. A student once asked me, “Teacher, will you come back?” I promised them, “I will definitely return and bring the world back to you.”

Genio Dance Group is a Taiwanese dance company renowned for its dedication to Flamenco performances. Founded in 2000 by He Lian-hua, Hsueh Yu Hsien’s mother, the group blends flamenco with ballet, modern dance, and traditional Taiwanese music, creating unique performances that fuse Spanish and Taiwanese cultural elements. Driven by a passion for education, they teach flamenco to students in Taiwan’s rural communities, hoping to inspire the next generation of dancers.

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Many older adults in Keelung are unable to see a hairdresser due to mobility problems or having to care for their grandkids. Now a group of charitable hairdressers is giving them stylish haircuts for free. The hairdressers come to their community in Keelung and say the smiles on the faces of their satisfied customers make it all worth while. Let’s take a look at their makeovers that are warming everyone’s heart.

This hairdresser has scissors and a comb in her hands. In just a few seconds, she can give these older adults brand new hairstyles, making them look a decade younger. However, this is no beauty salon. The hair cutting is taking place in front of a temple.

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Every time we come to give free haircuts, we don’t feel tired when we go home, we feel happy. They are all very friendly and happy. Seeing their smiles, we feel that getting up early doesn’t matter.

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Mon to Fri at 9:30 pm on Channel 152
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Taiwan is a province of China. They don’t have any right to repatriate any Chinese national on Chinese soil.

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Spouses from the mainland like myself have been targeted as potential infiltrators for hostile external forces in Taiwan. I, Liu Zhenya, have been manipulated and made into the key target and an example for others.

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Mon to Fri at 9:30 pm on Channel 152
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