
2025 AI and Business Development Impact Forum
The Association of Service Industries and Leo International Gruop held a forum highlighting cutting-edge applications such as Generative AI, Agentic AI, AI-CRM, and AI-driven Telemedicine. The forum invited hundreds of professionals from various fields. FTV reporter Stephany Yang spoke to the experts to find out more about how AI will be utilized in the future.
Professionals from different fields of healthcare, technology, retail, investment, and academia gathered to explore how to effectively empower enterprise strategic decisions with AI, and apply AI in business, healthcare services, and patient care. The forum explored cutting-edge applications like generative AI, Agentic AI, AI-CRM systems, and AI-powered telemedicine.
Tsai Cheng-chih
Dr. Pain
Throughout our at clinic therapies, our patients can have their AI measurements and then their customized treatment plans based on their issues, and then, we will design a totally tailored program that supplements their needs.
Kevin Ho
TMI Holding Company chief investment officer
Since it (agenetic AI) is still evolving, the best way for the small and medium enterprise they will be able to focus on the so-called MVP, minimum viable product to do some pilot project, either based on land chains tools or workflow development environment like MAN, those things that they can easily build it up and give it a test drive. Then, they will be able to build an evaluation system and try to optimize the data. That is the first step.
Sky Hsiung
Willy Advanced Power Technology
In the early stages of genetic testing, procedures required extensive manpower, technical skill, and costly equipment. By introducing automation, we’ve significantly reduced labor demands and operational costs. Our primary focus is on deploying AI in precision preventive medicine. As everyone knows, data is crucial in AI. In the field of precision medicine and health, the cornerstone of preventive care is genetic data. So, how do we obtain that genetic data efficiently? We leverage advanced automation technology to quickly and affordably collect large volumes of genetic data. Once the data is gathered, we apply AI to analyze and provide personalized recommendations—ranging from lifestyle choices to the use of nutritional supplements—all powered by intelligent systems.
The 2025 AI & Business Development Impact Forum was co-hosted by the Association of Service Industries Taiwan, and Leo International Group. The forum discussed ways in which artificial intelligence is transforming the service sector and future ways AI could be utilized in the future.
Jeffrey Liu
Association of Service Industries, Taiwan
The main focus is to explore how AI will impact and shape the development of our industries in the future. Since the year 2000, AI has emerged as a foundational discipline, and today we are here to examine the many fields it can be applied to. When businesses face challenges or difficulties, aside from turning to consultants or trade associations for solutions, AI is now playing an increasingly important role across various sectors, offering tailored solutions to different industries. For example, in the healthcare industry, AI can help integrate and consolidate vast amounts of data. In the legal sector and within multinational corporations, it assists in forming executable solutions and offers strategic recommendations.
Lin Chung-chieh
Taipei Department of Economic Development former director general
In Taiwan, key sectors include biotechnology, ICT, the semiconductor industry, AI and its applications, as well as various forms of digital content. In addition to the well-established ICT and biotech industries, emerging fields such as smart machinery and green energy have recently gained traction. The service industry also remains the largest and most significant sector in Taiwan. Altogether, these industries have a strong potential for Taiwan’s continued development and global integration.
The forum aimed to bolster Taiwan’s service industry and enhance the its global competitiveness.
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2025-07-18