2025 AI and Business Development Impact Forum

2025 AI and Business Development Impact Forum

2025-07-18

The Association of Service Industries and Leo International Gruop held a forum highlighting cutting-edge applications such as Generative AI, Agentic AI, AI-CRM, and AI-driven Telemedicine. The forum invited hundreds of professionals from various fields. FTV reporter Stephany Yang spoke to the experts to find out more about how AI will be utilized in the future.

Professionals from different fields of healthcare, technology, retail, investment, and academia gathered to explore how to effectively empower enterprise strategic decisions with AI, and apply AI in business, healthcare services, and patient care. The forum explored cutting-edge applications like generative AI, Agentic AI, AI-CRM systems, and AI-powered telemedicine.

Tsai Cheng-chih
Dr. Pain
Throughout our at clinic therapies, our patients can have their AI measurements and then their customized treatment plans based on their issues, and then, we will design a totally tailored program that supplements their needs.

Kevin Ho
TMI Holding Company chief investment officer
Since it (agenetic AI) is still evolving, the best way for the small and medium enterprise they will be able to focus on the so-called MVP, minimum viable product to do some pilot project, either based on land chains tools or workflow development environment like MAN, those things that they can easily build it up and give it a test drive. Then, they will be able to build an evaluation system and try to optimize the data. That is the first step.

Sky Hsiung
Willy Advanced Power Technology
In the early stages of genetic testing, procedures required extensive manpower, technical skill, and costly equipment. By introducing automation, we’ve significantly reduced labor demands and operational costs. Our primary focus is on deploying AI in precision preventive medicine. As everyone knows, data is crucial in AI. In the field of precision medicine and health, the cornerstone of preventive care is genetic data. So, how do we obtain that genetic data efficiently? We leverage advanced automation technology to quickly and affordably collect large volumes of genetic data. Once the data is gathered, we apply AI to analyze and provide personalized recommendations—ranging from lifestyle choices to the use of nutritional supplements—all powered by intelligent systems.

The 2025 AI & Business Development Impact Forum was co-hosted by the Association of Service Industries Taiwan, and Leo International Group. The forum discussed ways in which artificial intelligence is transforming the service sector and future ways AI could be utilized in the future.

Jeffrey Liu
Association of Service Industries, Taiwan
The main focus is to explore how AI will impact and shape the development of our industries in the future. Since the year 2000, AI has emerged as a foundational discipline, and today we are here to examine the many fields it can be applied to. When businesses face challenges or difficulties, aside from turning to consultants or trade associations for solutions, AI is now playing an increasingly important role across various sectors, offering tailored solutions to different industries. For example, in the healthcare industry, AI can help integrate and consolidate vast amounts of data. In the legal sector and within multinational corporations, it assists in forming executable solutions and offers strategic recommendations.

Lin Chung-chieh
Taipei Department of Economic Development former director general
In Taiwan, key sectors include biotechnology, ICT, the semiconductor industry, AI and its applications, as well as various forms of digital content. In addition to the well-established ICT and biotech industries, emerging fields such as smart machinery and green energy have recently gained traction. The service industry also remains the largest and most significant sector in Taiwan. Altogether, these industries have a strong potential for Taiwan’s continued development and global integration.

The forum aimed to bolster Taiwan’s service industry and enhance the its global competitiveness.

For more Taiwan news, tune in:
Mon to Fri at 9:30 pm on Channel 152
Tue to Sat at 1 am on Channel 53

#AIforum #AI #serviceindustry #AssociationofServiceIndustriesTaiwan

2025 AI人工智慧暨商業發展影響力論壇盼振興台灣服務業

2025-07-18

由社團法人台灣服務業發展協會與李奧國際集團共同舉辦的《2025 AI人工智慧暨商業發展影響力論壇》，聚焦生成式 AI、Agentic AI、AI‑CRM以及AI遠距醫療等應用，吸引來自各領域專家共襄盛舉。

來自醫療、科技、零售、投資及學研界數百位專業人士齊聚，共同探討如何用人工智慧有效賦能企業策略決策，並將人工智慧應用於商業、醫療服務、病患照護等領域。聚焦生成式AI、Agentic AI、AI‑CRM以及AI遠距醫療等前沿應用主題。

[[Dr.PAIN 疼痛照護平台總監蔡承志]]
"在我們的診所中，我們的患者可以根據他們的問題進行人工智慧測量和客製化治療計劃，然後，我們將設計一個量身定制的方案來補充他們的需求。"

[[台灣創意工場創辦人何明彥]]
"由於它（代理式人工智慧）仍在不斷發展，對於中小型企業來說，最好的方式是他們能夠專注於最小可行產品來進行一些試點項目，例如土地鏈工具或像 MAN 這樣的工作流程開發環境，這些東西他們可以輕鬆構建並進行測試。然後，他們將能夠建立一個評估系統並嘗試優化數據。這是第一步。"

[[威力先進科技執行長熊思愷]]
“基因檢測在早期在做這些的操作的過程當中，其實需要花費很多人力跟相關的武力跟設備的成本，我們用這樣自動化的設備變成說可以把它價格跟人力上的耗損可以做到最低。主要就是針對在精準預防醫學的AI的設置，大家都知道在AI最關鍵就是數據的部分。我們在精準醫療，或是精準健康這個部分其實在做預防醫學，它最關鍵就是基因數據，這些基因數據怎麼取得？我們利用最關鍵的自動化技術，來進行比較快速而且比較便宜的大量的基因數據的蒐集，蒐集完之後，才做相關後續的AI應用，包含每一個人該怎麼去生活，怎麼去做保健食品的使用，我們都用AI的方式進行處理。”

社團法人台灣服務業發展協會與李奧國際集團共同舉辦2025 AI 影響力論壇，討論人工智慧正在改變服務業的方式，以及人工智慧在未來的應用方式

[[社團法人台灣服務業發展協會榮譽理事長劉福財]]
"主要要聚焦談AI對我們未來產業界的影響，還有發展。大家都知道2000年開始，AI變成顯學，這個顯學是會應用在什麼的領域裡面都是我們今天要來探討的。當企業遇到問題，跟困難的時候，我們除了有一些顧問單位，或者公協會能幫它解決以外，現在AI也在幫企業不同領域，不同產業解決它的問題。例如說應用在醫療產業，如何統整所有的數據，在法律產業，在誇國企業它都幫你形成一個可執行對方案給你建議。"

[[台北市政府產業發展局前局長林崇傑]]
"以台灣來講，包含生物科技，包含ICT，也包含半導產業，包含AI跟它的應用，也包含各種數位內容，除了ICT既有產業，生物科技以外，最近包含智慧機械，綠色能源。服務業在台灣也佔了最大宗的重要產業。這些都是有機會成為台灣持續發展而且跟國際接軌的重要的亮點產業。"
這次論壇盼能振興台灣服務業，提升全球競爭力。

更多新聞內容，請鎖定：
民視台灣台（152頻道）週一至週五晚上9:30
民視新聞台（53頻道）週二至週六凌晨1:00

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Many people in Taiwan light incense sticks to pray at temples, a tradition that has been practiced for centuries. Chen Chih-ming has been making incense for nearly half a century, using all-natural materials. Consistently developing new products, he recently released tea leaf and coffee-scented incense. Chen continues to bring fresh ideas to this field, which has been declining in recent years.

Every day before dawn, Chen Chih-ming starts working at his factory, taking advantage of the cloudless skies. Chen covers bamboo sticks in a special blend of Chinese herbal incense powder, making sure that the incense covers each stick evenly. With decades of experience, Chen is an expert at this.

Chen Chih-ming
Incense maker
Making incense is physical labor.It requires physical work and use of both hands. Both my hands have been injured from this work.

Chen began making incense when he was 13 because his family needed the financial support. After studying this craft with many teachers, he settled down in Yunlin County’sDapi Township, where he has been making incense for almost 50 years. But now, with the rise of environmentalism and the competition of low-price incense from China, Taiwan’s incense industry is facing a crisis. Boldly confronting these challenges, Chen continues to make incense using all-natural materials like tea leaves, jasmine and coffee. An innovator, he is consistently developing new products.

Chen Chih-ming
Incense maker
I researched the scent of hot water being poured over tea leaves when brewing tea, figuring out how to recreate it using incense materials. I wanted to use everyday things from home to make incense that can be lit and used to pray.

Despite the industry’s decline, Chen has remained steadfast. He continues to make incense by hand, preserving traditional methods amid the mechanization of the industry. He hopes to find an apprentice so he can pass on this traditional craft.

For more Taiwan news, tune in:
Mon to Fri at 9:30 pm on Channel 152
Tue to Sat at 1 am on Channel 53

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The orchid industry in Tainan was among the sectors hit hard when Typhoon Danas swept past southern Taiwan earlier this month, causing losses of over NT$2 billion in just two-and-a-half hours. It exacerbated problems for the already-struggling industry, extending its road to recovery. In addition to expected shortages and price fluctuations in the near term, there are also fears of a persistent decline in the city’s orchid sector.

Tainan orchids are renowned globally. But the prized blooms are facing a crisis after Typhoon Danas earlier this month damaged numerous greenhouses, destroying seedlings.

Lee Chia-chia
Symon Agricultural Biotech deputy manager
Our air conditioning doesn’t work. The flowers have starting to mildew. They all need to be cut off and thrown away. A lot of businesses are ruined because their generators won’t start.

Orchids need two years under stringent environmental controls to bloom. Growers were already facing the impact of US tariffs and unfavorable exchange rates. Now their woes have been compounded by typhoon damage.

Tai Cheng-wen
Taiwan Orchid Technology Park chair
More than NT$2 billion was lost in just over two hours. Losses were especially severe in Beimen and along the coast, but it’s been bad for everyone. Every grower is short on stock now. Without flowers, we can’t make arrangements. They’ll also be more expensive. At the moment, prices have risen by around 20%.

The damage has made a bad situation even worse for orchid growers, extending their long road to recovery. In the near term, stock shortages and price fluctuations are expected. But there are also worries of a general decline or stagnation in the industry.

Lee Chia-chia
Symon Agricultural Biotech deputy manager
Losses of white blooms may affect the Japanese market. Since more than half are from Taiwan, it’ll affect the entire supply chain.

As they weather compounding challenges, Tainan’s orchid growers are looking to the government for help in restoring life to this internationally acclaimed industry as soon as possible.

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The award-winning stage adaptation of Life of Pi has dazzled audiences around the world. It is now showing in Taiwan, featuring stunning puppetry and immersive visuals. FTV reporter Stephany Yang spoke with the cast and crew to learn more about the production.

The award-winning stage adaptation of Life of Pi has made a stop in Taiwan, featuring intricate puppetry and stunning visuals. Kashif Ghole and Sonya Venugopal will take turns playing the role of Pi. Traditionally portrayed by male actors, Pi is reimagined by Sonya Venugopal as a female character, adding a new layer of emotional depth to the role.

Sonya Venugopal
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One of the beautiful things that our writer Lolita did was create a show and write a script that any gender can play any role. That is something I haven’t really experienced in any other productions I have done in my life and in my career. I think there was a lot. You are a bit hesitant at first but the beautiful thing is this story is about the story. It is about survival. It is about love. It is about perseverance and that can be portrayed by any gender in any role.

Kashif Ghole
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In terms of preparing, I kind of just wanted to learn a little more about puppeteering, and we got that opportunity to learn about it. We even attempted to even a fragment of the work that the lovely puppeteers do in one of the weeks in our rehearsal period.

Gabriella Bird
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Yann Martel’s fantastic novel was adapted for film by, of course, Ang Lee using all sorts of brilliant techniques like CGI and the ability to jump cut between scenes. We of course, don’t have that in the theater, but what we do have is live people in front of us and storytelling that is present and calling back to a storytelling tradition that goes back to centuries and centuries of just people sitting in front of you and delivering a story in a really simple way using bodies and words. We got some incredible technical advancements which help us jump between Pondicherry Zoo, the market, and then jump us in seconds to the middle of the Pacific Ocean.

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Tom Stacy
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It is about not only the physicality which is very hard, but about creating the character. We have three people on the tiger but we actually have eight puppeteers all in all, who all share the role. We actually got many puppets on the show. We have an orangutan, we have a zebra, we have a hyena, a giraffe, and meerkats. They have to embody all these characters each time, sometimes very quickly. So to do that, it takes a lot of training and effort for them to have one mind and one character and I think that is also the beauty of seeing something come alive truthfully on stage.

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We’ve probably been discussing about bringing Life of Pi to perform here for several years. During the pandemic, we kept talking about whether it would be possible to bring it to Taiwan. We were so drawn to this production, and we worked so hard to bring it here. It’s not only about having great actors, it is also about the theatrical magic and how immersive the production is. It easily draws the audience into the story.

The production will be staged until Jul. 27 at the National Theater and Concert Hall, featuring a total of 13 performances.

For more Taiwan news, tune in:
Mon to Fri at 9:30 pm on Channel 152
Tue to Sat at 1 am on Channel 53

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