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Apple says iPhone 15 overheating because of bugs, not chips

Apple says iPhone 15 overheating because of bugs, not chips

2023-10-02

Apple’s iPhone 15 models hit the market less than two weeks ago. Since then, there have been widespread complaints about all four models running hotter than expected. A South Korean business outlet blamed TSMC, which made the phones’ 3-nanometer chips. But in a statement to U.S. media, Apple said the problem was in software, not hardware, and that it was already working on a solution.

After four days with the new iPhone 15, one user named Jason says he’s impressed with the improved photo quality and autofocus speed. But he’s noticed that the device runs hot when he’s using certain apps or streaming video for just 20 or 30 minutes.

Voice of Jason
iPhone 15 user
Starting with the iPhone 12, there were issues with overheating. The situation got better after they switched to 3-nanometer chips, but there’s room for improvement. I have a friend who’s a heavy gamer, who can’t get the phone to charge once it overheats. A protective mechanism is activated, and that stops the charge or reduces its efficiency.

The iPhone 15 series raised alarms as soon as it was launched. Users reported temperatures of up to 50 degrees Celsius on the new models. In a side-by-side comparison, one tech expert found that 16 minutes of charging got the iPhone 14 Pro hotter by 7.5 degrees Celsius, while the iPhone 15 Pro rose by 5 degrees. The expert said the heat problem might have to do with the charging cable.

Tim
Tech expert
The cable supports USB Power Delivery, which means it can achieve a faster charge. The charging speed will be faster, but you’ll also get higher temperatures.

Last week, South Korea’s BusinessKorea blamed the issue on TSMC’s 3-nanometer A17 Pro chip. But in a recent statement, Apple said the overheating was not related to hardware, but to a bug in the operating system and recent updates to third-party apps that were causing the system to overload.

Liao A-hui
Tech expert
This is their first time using the 3-nanometer process. Although this may have its own potential issues, Apple has responded that the problem is not with the chip design, but with small bugs in the software. Later they will roll out an iOS update, and we’ll see how effective the update is.

Apple said that a forthcoming iOS update will address the issue, and that the update won’t compromise device performance. The announcement gave a lift to market confidence, with TSMC opening up NT$7 in Monday trade, at NT$530.


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蘋果出面證實 旗艦款新機過熱主因是"軟體漏洞"

2023-10-02

蘋果新機上市不到兩周,就手機過熱導致機身發燙,或充電被迫中斷等災情,原本有消息導向,是台積電的3奈米製程晶片出包,但現在蘋果出面證實,旗艦款新機過熱,主因是軟體漏洞和部分應用程式所導致,正式還給台積電公道。

蘋果新機使用第四天,攝影的畫質和跟焦速度提升,讓使用者Jason很有感,只是看個20、30分鐘的影片,或使用部分程式,手機就會開始發燙。

[[聲源:i15 pro使用者 Jason]]
“iPhone從12開始,就有一點發燙這部分的問題,那他這次改成3奈米似乎有些改善,但是還可以更好,我身邊有個朋友他是遊戲重度使用者,過熱之後它就沒辦法充電,它就會開啟它的保護機制,充電的效率會降低或停止”

i15系列,一上市就爆災情,一度傳出機身過熱達50度,就有3C達人直接實測,和上一代機型,同時充電16分鐘,14pro機身增溫7.5度,15pro增溫5度,反倒較低,但他推測,過熱情形,與線材有關。

[[3C達人 Tim哥]]
“你的線材有支援PD寬,就是它是比較快的話 ,相對的它充進去的速度會變快,但是溫度也會變燙”

只是先前,韓媒點名,新機過熱原因,是台積電3奈米代工的A17 Pro晶片出包,但現在蘋果出面闢謠,證實與晶片無關,主因是iOS 17作業系統漏洞,及第三方應用程式導致,還台積電公道。

[[3C達人 廖阿輝]]
“等於這是第一次用三奈米的製程做,那的確也有可能,但因為蘋果現在,主要蘋果回覆的是說,不是晶片設計的狀況,可能是軟體上面的一些小漏洞的問題,接著會在之後的iOS更新中更新,推出這個更新看改善效果如何”

蘋果擬更新軟體,解決過熱問題,並強調不會因此降低效能,重振市場信心,也讓2號台積電股價,受到激勵上漲7元,觸及530元。


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