Taiwan High Speed Rail launches quiet cars to increase comfort

Taiwan High Speed Rail launches quiet cars to increase comfort

2025-09-22

Chatting on the phone or listening to music without headphones is now forbidden on some train cars on the High Speed Rail. The quiet car policy launched on Monday for a three-month trial period. Passengers who are too noisy will be given a warning, and if they continue to make a racket, they could be refused admission. A Japanese report says the rules are even stricter than Japan’s.

Inside the train, it’s as quiet as a library. Conversations are kept at a whisper. This is how silent it gets in the HSR’s new quiet cars.

Lee Shih-chen
FTV reporter
HSR trains now have quiet cars. If you get a call, you’ve got to go to the gangway.

Signs remind passengers to keep quiet. Phones have to be put on silent mode. And wearing earphones to watch videos and listen to music is mandatory. For now, passengers will be let off with a warning, but after the trial period ends in three months, noisy travelers could be refused passage after a warning. Already reviews are in.

Traveler
Noticed change
It’s very quiet today, perhaps because it’s quite early. One time I was sleeping on the train and jolted awake by loud music.

Traveler
Likes the quiet cars
It’s great. If I feel a cough coming, I’ll walk out to cough outside. It’s just so quiet here.

In 2020, livestreamer Chang Ting-ting was interrupted by several members of staff after starting a stream on the train in which she loudly complained about losing NT$10,000. Last week a tour group from overseas caused an uproar for being noisy on the train. According to Japanese media, the HSR’s quiet car rules are even stricter than Japan’s.

Traveler
Likes the quiet cars
I think the good thing is that if you want to rest, you can rest without anyone disturbing you.

Traveler
Likes the quiet cars
I think this policy is great. I don’t think it’s too strict, after all, everyone likes the trains to be quiet.

The HSR says that the quiet car policy mainly targets noisy electronic devices. In the case of noisy children or people with special health conditions, staff will offer help to ensure that they too can have a comfortable trip.

For more Taiwan news, tune in:
Mon to Fri at 9:30 pm on Channel 152
Tue to Sat at 1 am on Channel 53

#hsr #highspeedrail #taiwan #taiwantravel #quiet #silence #shinkansen #japan #quietcar

高鐵新規"寧靜車廂"上路! 不聽勸拒載日媒:比日本嚴格

2025-09-22

台灣高鐵寧靜車廂，今天(9/22)正式上路第一天，旅客都很有感「車廂變安靜了」，因為手機必須轉靜音，看影片或聽音樂也必須戴耳機。違反規定的旅客勸導不聽，就會被解除契約「趕下車廂」，旅客都覺得很好，日媒還形容新規「比日本還嚴格」。

進入高鐵車廂，一片靜默，就算有交談聲也相當小聲，高鐵寧靜車廂新規定22號上路第一天，旅客都相當配合。

[[民視記者李世宸]]
“高鐵推出寧靜車廂，以後要講電話請到車廂的連結處。”

不只文宣品持續落實宣導，寧靜車廂上路期間，乘客手機要轉靜音，看影片聽音樂也必須戴耳機，三個月宣導期過後，經勸導不聽可以拒載。規定上路後，旅客已經相當有感。

[[高鐵旅客]]
“今天是滿安靜的，可能比較早啊。曾經有被吵過，睡覺的時候可能有人播放音樂很大聲。”

[[高鐵旅客]]
“不錯，對，所以跑到外面咳嗽，還自己咳嗽跑到(車廂)外面，想說實在是太靜了。”

2020年，法拉利姐在高鐵車廂開直播，抱怨1萬塊被偷，音量過大引來站務員多次關切。上週則有旅行社業者，帶菲律賓團客搭高鐵出遊，在車廂尖叫吵鬧，引發眾怒。這回連日本媒體都報導，台灣高鐵使用手機的新規，比日本還要嚴格。

[[高鐵旅客]]
“我覺得是好的就是，有想休息的人可以休息，就不會被打擾到。”

[[高鐵旅客]]
“我覺得這個政策推行得不錯。我是覺得應該是不會(嚴格)，因為畢竟安靜就是大家都喜歡安靜的車廂。”

不過高鐵也強調，新制主要針對講手機和影片太大聲等狀況，對嬰幼童或特殊疾病等狀況，列車人員將持續透過安撫方式應對，也提供必要協助，讓寧靜車廂，也能兼顧親子友善。

更多新聞內容，請鎖定：
民視台灣台（152頻道）週一至週五晚上9:30
民視新聞台（53頻道）週二至週六凌晨1:00

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There were lots of people there. The tents suddenly toppled. Everyone’s helping out. They’ve all come here.

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